Frequently Asked Questions (FAQ)

Check in is at 3pm each day. If you desire additional time, we may be able to accommodate (fees apply) depending on availability. Please check with the office.

Check out time is 12pm (noon), for campsites and 11am for yurts, cabins, and lodges.

Upon checkout, please lock the door, and bring the key to the office. A fee of $25 for unreturned keys applies.

To guarantee your campsite, a deposit equal to at least your first night will be charged to your credit card at the time you make your reservation. Make your online reservations anytime, day or night, at KOA.com. You'll receive a confirmation email from the campground once you complete your reservation.

Need to Cancel? If you need to cancel your reservation, please call 845-754-8388 before the deadlines listed below to receive your deposit refund, minus a $10 cancellation fee. Text and email notifications of cancellations are not acceptable.

Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.

• RV & Tent Sites: 48 hours cancellation notice is required. Notify your KOA by 4 p.m. two days before your scheduled arrival.
• Camping Cabins: 7 days cancellation notice required. Please notify your KOA one week before your scheduled arrival.
• Deluxe Cabins & Unique Accommodations: These units may have special deposit and cancellation requirements. Please check with your selected KOA campground location when making your reservations.
• Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.
• Holidays and special events may have special deposit and/or cancellation requirements. Special conditions may apply during high-demand periods and special events. Please check with your selected KOA for details.

Campground Specific Cancellation Policy:

DEERPARK KOA CAMPGROUND CANCELLATION POLICY:

RV/Tent Sites: 7 days notice prior to check in
Accommodations: 14 days notice prior to check in

Holiday & Event Weekends: 30 days notice prior to check in

All cancellations will incur $10 cancellation fee.

If reservation is cancelled after cancellation deadline, deposit will not be refunded (including Holiday full deposit).

Quiet Time is 11pm—8am. All campers should return to their site by 11pm and all daily visitors/guests are required to leave by 10pm.

Local Noise Abatement laws require sound to be limited below 50 decibels at our property lines. Authorities do monitor these limits sporadically. Any associated fines caused by your actions may result in fines by local law enforcement. As a courtesy our security tries to notify you of noise concerns as recognized. For more information on the ordinance please inquire at the office.

Please be mindful of quiet hours and use common courtesy.

Local officials do have the authority to write noise violations to individual campsites.

All buildings at Deerpark KOA are Non-Smoking. All Lodging is SMOKE FREE. Deep cleaning and fumigation charges are $250.

SPEED LIMIT IS 5 MPH: Please protect our children! Drive slowly and watch for kids on bikes. No bicycle riding after dark. Motorized vehicles must be insured and operated by licensed drivers only. Valid License and Insurance may be requested for inspection at any time for the safety of all guests.

Facilities in this park are for use by registered guests only. Visitors are required to register and pay day use fees at the office before entering the park and must sign an agreement to abide by and be subject to park guidelines upon admittance. All visitors must leave the park by 10pm, unless registered as an overnight guest. Please register overnight guests by 8pm in the office. Passes are required to be visibly displayed on dash at all times for security purposes.

Campfires are allowed in fire ring only and must be located away from brush or leaves and cannot be moved. Do not leave fires unattended.

All outside firewood is banned by local ordinance. Certified firewood can be purchased at the Camp store. Any outside wood must be abandoned prior to entry (inquire at store for assistance). Violation will result in a $150 fine by local authorities.

Children must return to campsites by quiet hour. Playgrounds close at dark. New York state law states that children must wear a bike helmet. Night riding is prohibited.

We allow one RV and one vehicle per site. A small “pup” tent is allowed for immediate family currently living in the registered guest’s home. Maximum limit of people per site apply.

We love them when leashed and picked up after! They must be accompanied by their master when outside. Pets can not disturb others so please control their barking or meowing accordingly! No aggressive dogs allowed.

Designated lodging allowing pets are available, please contact the office for details. Additional charges apply.

Per New York law, pet owners must register their dog and provide rabies certificates prior to entry. $5 admin fee will be charged.

Deerpark KOA does NOT have lifeguards. Please swim and use at your own risk. Please use the buddy system at all times. Children under 16 must be accompanied by an adult.

Yes, our laundry facility is located in the Activities building.

Yes, WiFi is free for all registered guests. Guests can receive an access number at the general store.

Please put all garbage bags and recycling items in the proper campground receptacles. Garbage is picked up at site post during scheduled hours throughout the day. Campground trash only.

New York state law states that children must wear a bike helmet. NO night riding is allowed.

Any playgrounds, bouncy house, basketball courts, etc. are provided at your own risk. We strive hard to follow strict safety guidelines but due to the outdoor rugged nature of camping, we ask that you inspect all equipment and activities for safety. Please report any concerns to the office. The activities require staff monitoring when in use. Please do not play on or near equipment after dark or when unstaffed for your and others safety. Certain activities require arm bands and/or releases signed by parent or guardian prior to participation. See the office for schedules and details. All playgrounds close at sunset.

Persons 16 years and older are required to obtain a fishing license. You can purchase your license in advance over the phone at (866) 933-2257 or online at The Department of Environmental Conservation.

Coming Soon: Purchase your Fishing License at the campground store!